Tuesday, June 11, 2024

Phone Number For Celebrity Cruises

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Crew Screening Testing Specifications

Part 1: Behind the Scenes Tour of Beyond with Captain Kate McCue
  • When choosing a testing method, cruise ship operators should consider the differences in sensitivity between NAAT and antigen tests. At this time, CDC preferentially recommends NAAT for cruise ships because it is less likely to miss cases of SARS-CoV-2 infection when compared to antigen testing.
  • Tests should be performed as authorized under their Emergency Use Authorization and described in the manufacturers instructions for use or equivalent for those authorized in other national jurisdictions. Any specimen type and source specified in the IFU may be used and should be collected by, or under the supervision of, a health care professional.
  • Refer to the FDA website for a list of the SARS-CoV-2 point-of-care and rapid tests that have received Emergency Use Authorization .
  • Tests that have been authorized for use in a point-of-care setting will have a W, for Waived, in the Authorized Settings column of the FDA table.
  • The laboratory or testing site should use a test authorized for point-of-care use by the FDA and should follow the manufacturers instructions for each test.
  • Cruise ship operators should immediately transport the specimens to the testing equipment location. Locations may include a CLIA-certified laboratory, onboard laboratory, pier-side equipment, or an offsite area.
  • Viral test systems should:
  • Be authorized by FDA for use in a CLIA-waived setting or authorized for use by the national authority in another country where the ship has operated
  • Cruise Line Contact Information: Address Phone Number And Email

    While there are plenty of resources for those of us with cruise questions — resources such as travel agents, Cruise Critic’s editorial features and our message boards — sometimes you just need to get in touch with your cruise line.

    Here, we offer a roundup of dozens of mainstream, luxury and expedition cruise lines from all over the world, with key contact information including snail mail addresses, customer service phone numbers and email addresses. We’ve listed information for river cruise lines here.

    Address: Level 4, 1230 Nepean Highway, Cheltenham, Victoria 3192

    Phone: 1300 336 932

    Address: 1050 Caribbean Way, Miami, FL 33132

    Phone: 833-292-2292

    Do I Have To Wait Until I Am Onboard To Pick My Restaurants

    One of the biggest benefits of Celebrity Select Plus Dining is the ability to make dinner reservations at the four above mentioned restaurants pre-cruise. You do not need to wait until you are on the ship to decide when and where to eat each night of your cruise.

    You can pre-book your reservations before the cruise or while onboard the ship using the Celebrity Cruises App. We booked all four restaurants ahead of time with no problems.

    Keep in mind, if you have traditional dining, you will be assigned to one of these four restaurants for the duration of the cruise.

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    Discontinuation Of Isolation For Travelers

    To calculate the travelers isolation period, day 0 is their first day of symptoms or the day of their positive viral test if asymptomatic.

    CDC has provided guidance for isolation in community and high-risk congregate settings. If isolation is ended before 10 days are completed, travelers should properly wear a well-fitting mask when outside of cabin through day 10. During this time, these individuals should have in-cabin dining and also wear a well-fitting mask inside their cabin if any other person enters the cabin.

    Cruise ship operators can consider the following for the discontinuation of isolation:

    • For symptomatic travelers with suspected or confirmed COVID-19
    • End isolation after 5 days from symptom onset, if
    • They are fever-free for 24 hours without the use of fever-reducing medication, and
    • Their other symptoms have improved , and
    • They have two negative antigen tests collected at least 24 hours and no more than 48 hours between teststest no earlier than day 5 .
  • For asymptomatic travelers with confirmed COVID-19
  • End isolation after 5 days from date of first positive test, if
  • They have two negative antigen tests collected at least 24 hours, and
  • No more than 48 hours between teststest no earlier than day 5 .
  • What Are The Dining Options On Celebrity Edge

    Cruise Line Contact Information: Address, Phone Number and Email

    Like most cruise ships, Celebrity Edge offers cruisers Traditional Dining with an early and late seating. Cruisers will be sat at the same table in the same restaurant with the same wait staff for the duration of the cruise.

    If you prefer something more flexible, there is the new Celebrity Select Dining Plus. This option offers cruisers the ability to dine at any of the four main dining rooms at various times each night of the cruise. This means you can pick your restaurant and time, but you will not have the same wait staff or table.

    This is essentially the same as Select Dining on Millennium or Solstice Class, except there is the added option of four main dining rooms.

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    The Elite Level That Makes A Difference

    Being loyal to Celebrity really starts paying off when you reach the Elite and Elite Plus levels.

    One of the great perks of Elite status is gaining access to the Captains Club Coffee Lounge, where you can enjoy a coffeehouse-style breakfast each morning. This is a particularly big deal on shore excursion days, as it means you have a relatively quiet and uncrowded place to grab a quick breakfast before heading out for a tour.

    Related: The 4 types of Celebrity Cruises ships, explained

    Elites also get unlimited free drinks from the Captains Club menu each day between 5 and 7 p.m. at most bars and lounges across the ship. All you have to do is present your Sea Pass card. As noted above, this isnt quite the perk it used to be, since a basic drinks package is included with all bookings now as part of the lines new Always Included fare structure.

    And if youre sailing on a Solstice Class or Millennium Class vessel, reaching the Elite tier will get you free access to the Persian Garden spa zones on the ships home to steam rooms, saunas and heated loungers on one port day of your choice.

    Elite level also brings:

    • 30% off internet package upgrades.
    • 40% off a digital or print photo package.
    • $200 off The Studio photo packages.
    • 10% discount at the ships spa.
    • 10% discount on a Premium Beverage Package upgrade .
    • Complimentary dry cleaning for one item.
    • One complimentary bag of laundry on every sailing.
    • Access to a private lounge on departure day serving continental breakfast.

    Things To Do On Anthem Of The Seas

    Anthem of the Seas is packed with amazing activities for guests of all ages, most of which are included in your cruise fare. Some activities are available throughout the entire cruise, whereas others will have set times allocated for the activity, which can be found in the Cruise Planner or Royal Caribbean app.

    Here are some of the activities available on Anthem of the Seas:

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    Celebrity Cruises Cancellation Policy

    Due to the CDCs no-sail order and the cruise industrys voluntary cessation of operations, many cruise lines have temporarily loosened their cancellation and refund guidelines to help passengers feel more comfortable booking.

    Celebritys Cruise With Confidence program allows travelers booked by January 31, 2021, to cancel their paid-in-full reservations within any of the below penalty phases, up to 48 hours prior to the scheduled start of their trip. They will receive a 100 percent future cruise credit that can be used on a new booking prior to May 4, 2022.

    Additionally, the Cruise With Confidence program protects any discounts or promotions under which passengers originally booked, as long as they use their FCC to rebook the same cruise for next year, in the same cabin type, by January 31, 2021. This also applies to Alaska cruisetours.

    For standard bookings during normal operations, reference the below cancellation and refund schedule. For certain cancellations and changes, fees will apply in the form of a percentage of the total amount paid. The grid shows the portion of the total payment amount you will forfeit if you cancel within each corresponding timeframe. Any refunds will be issued to the credit card used for cruise fare payment.

    Best Celebrity Captains Club Elite Benefit

    Celebrity Cruises App Overview

    The ultimate perk for Captains Club members comes when you reach the top Zenith tier. Youll get a free seven-night Bermuda or Caribbean cruise in a balcony cabin. Yep, thats right: a free cruise. Not bad, right?

    Of course, youll need 3,000 points to reach the Zenith tier a number so high its out of reach for most cruisers. For someone who always stays in balcony cabins and prefers seven-night sailings, it would take an almost inconceivable 143 cruises to reach the Zenith tier. Put another way, youd have to spend 1,000 days at sea with Celebrity to hit the Zenith mark.

    Related: Everything to know about Celebrity cabins and suites

    Still, for those who always stay in top suites, getting to Zenith after just a few years of heavy cruising is not out of the question. For those travelers in Penthouse and Reflection suites, it would require 167 days at sea. Take a few long sailings of 20 or 30 days, and youll be well on your way.

    Once you hit the Zenith level, youll get another free Bermuda or Caribbean cruise after every 3,000 points you accumulate. And theres an added twist for your second free cruise and any you accrue after that: These additional free sailings will be in an upgraded AquaClass cabin.

    In offering its top-tier Captains Club members free cruises, Celebrity is in the company of just a handful of other lines most notably Royal Caribbean and Norwegian Cruise Line.

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    Entertainment Venues And Activities

    • Improve ventilation in venues
    • Limit capacity in areas with performances, dancing, acting, and singing, and similar activities.
    • Limit capacity in areas with activities such as rock-climbing walls, zip-lines, mini golf, sports courts, jogging, skating, arcade rooms, and similar activities to avoid crowding.
    • Provide adequate space between exercise equipment.
    • Limit class sizes to avoid crowding.

    Disembarkation To Obtain Medical Care

    Cruise ship operators should have clear protocols that avoid medical evacuations at sea to the extent possible for COVID-19 and other medical conditions. Protocols should rely on commercial resources for unavoidable medical evacuations at sea and be designed to minimize the burden on federal , state, and local government resources. Travelers with COVID-19 should properly wear a well-fitting mask covering their mouth and nose during the disembarkation process and throughout transportation to the shoreside healthcare facility, if a mask can be tolerated and does not interfere with medical treatment .

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    Anthem Of The Seas Entertainment

    There are two main entertainment venues on Anthem of the Seas: the Royal Theater and Two70.

    All Royal Caribbean ships have a multi-level theater used for musicals, plays, comedians, musicians, vocalists, and miscellaneous events during the cruise.

    Two70, on the other hand, is an entertainment venue found only on Quantum Class cruise ships. Located in the aft of Anthem of the Seas, Two70 has floor-to-ceiling windows that span 270 degrees, offering incredible views of the ocean.

    Other Travelers With Covid

    Luxury Cruise Connections
    • Travelers who test positive for COVID-19 and who disembark before completing their 10-day isolation period may end isolation after 5 days, following guidance for the general public. Travelers who test positive for COVID-19 should not travel commercially after they disembark from a ship until a full 10 days after their symptoms started or the date their positive test was taken if they had no symptoms.
    • If discontinuation of the 10-day isolation period occurs on board, CDC recommends cruise ship medical personnel provide the travelers with a signed letter, on official letterhead that contains the name, address, and phone number of a licensed healthcare provider, stating that the traveler has been cleared to end isolation and therefore can travel.
  • Travelers with signs and symptoms of COVID-19 should not travel commercially until COVID-19 has been ruled out.
  • If travel is needed urgently for travelers who are recommended to isolate or quarantine and not travel according to CDC guidance, travel may occur following CDC Guidance for Transporting or Arranging Transportation by Air of People with COVID-19 or COVID-19 Exposure.
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    Flights By Celebrity Details

    *Flights by Celebrity Offer applies to new individual bookings made April 12 August 31, 2017. Offer allows no deposit on cruise booking when Flights by Celebrity is booked at initial time of making reservation. Guests are eligible for a zero deposit per person on Qualifying Bookings made more than 90 days from departure date. No deposit excludes bookings on group bookings, Galapagos sailings and Celebrity Explorations. Full payment must be paid by final payment required due date. Offer is applicable to U.S. and Canada only. To redeem at celebritycruises.com, book as a courtesy hold then proceed to Flights by Celebrity to book flights. Celebritys cancellation policy applies, including but not limited to full cancellation penalty amounts.

    Refer to the Cruise Ticket Contract for additional terms and conditions. Celebrity reserves the right to cancel the Offer at any time, correct any errors, inaccuracies or omissions, and change or update fares, fees and surcharges at any time without prior notice.

    What Special Pricing Is Available On A Royal Caribbean Cruise

    Some qualifying rates apply for the following including a special third and/or fourth guest rate for anyone staying in the same stateroom with two full-fare paying guests will pay. So if you intend on having your children stay in your stateroom, their rate may be lower. Additional qualifying rates include:

    • We offer reduced senior prices only on selected sailings exclusively for guests who are 55 years of age and older.
    • We also offer special rates for police and firefighters on select ships and sailings.
    • We do offer special rates on selected sailings for military personnel.
    • It is important that at least one guest per stateroom be eligible to be considered in compliance with a restricted price program. It is also important to note that noncompliance of the restricted price program terms will result in the reservation being re-priced to the lowest available fare for that particular day. Furthermore, you will be responsible to pay for any differences immediately or else your boarding rights will be denied.

    To qualify for a police/fire department rate, an individual must qualify under the following:

  • At least one guest in the stateroom must be an active or retired employee or volunteer of a local or state law enforcement agency, fire department or Emergency Medical Services unit in the United States or Canada.
  • To qualify for a military rate, an individual must be classified as one of the following:

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    Anthem Of The Seas Bars & Lounges

    Outside of the extensive number of dining venues onboard Anthem of the Seas are a variety of lounges, each of which comes with its own drink offerings and vibe.

    Some bars, such as Vintages Wine Bar, offer a relaxing environment perfect for sipping a glass of wine and reading a book. Others, like Boleros, offer a high-energy ambiance where you can enjoy live Latin music while drinking a fresh mojito.

    The following bars and lounges can be found on Anthem of the Seas:

    • Schooner Bar

    Overview Of Celebrity Cruises Complaint Handling

    The Retreat: All Suites. All Exclusive. All Included.

    97Celebrity Cruises reviews first appeared on Complaints Board on Apr 8, 2009.The latest review room aqlo the ship was to be refurned was posted on Jul 11, 2022.The latest complaint silhouette december 1-13, 2019 cruise – there are 5 parts to this… was resolved on Dec 20, 2019. Celebrity Cruises has an average consumer rating of 1 stars from 97 reviews.Celebrity Cruises has resolved 6 complaints.

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    Celebrity Ceo Says Public Ready To Cruise As Line Announces North American Voyages

    She called the vaccines key in allowing an end to the year-long cruise hiatus.

    Royal Caribbean, Celebrity Cruises will resume in June

    Royal Caribbean and Celebrity Cruises announced Friday they are resuming North America cruises in June with ships sailing out of the Bahamas and St. Maarten. The CEOs of the cruise lines referred to vaccines as key and a game changer in allowing them to end the cruise lines yearlong halt of operations amid the pandemic.

    In order to board these ships, all adults, including the crew, will be required to show proof of a COVID-19 vaccination. Children will be allowed to show proof of a negative COVID-19 test within 72 hours.

    Celebrity CEO and President Lisa Lutoff-Perlo told ABC News in an exclusive interview that the company is still finalizing what the onboard COVID protocols will look like in June, but that the cruising of tomorrow doesnt look any different than the cruising of today.

    One of the things that our guests had told us is when they come back they dont want their experience to be awkward, Lutoff-Perlo told ABC News Transportation Correspondent Gio Benitez. They want to do the things they remember doing, and that was another reason why we really wanted to be prudent about when and how we started up. We do not want the experience to be compromised in a way that lessens the pleasure of our guests.

    On A Cruise Theres Adventure Around Every Corner And A New City To Explore In Every Port Book Your Cruise With Costco Travel

    Were proud to offer our members added values like a Costco Shop Card or shipboard credit with every sailing. Plus, look for Kirkland Signature and Buyer’s Choice sailings for exclusive events and amenities. Whether you are looking to island hop through the Caribbean, marvel at natures beauty in Alaska, or experience a culture-enriching tour of Europe, a cruise vacation has you covered!

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