The Cdc Is Investigating A Covid
The Centers for Disease Control and Prevention is investigating a recent Covid-19 outbreak on a Carnival cruise ship that docked in Seattle after a two-week voyage.
The Carnival Spirit, which sailed through the Panama Canal, departed Miami on April 17 and arrived in Seattle on May 3, according to a statement from the cruise line. The ship holds 2,124 guests and 930 crew members, Carnival said.
The CDC says its not permitted to publicly share the number of passengers and crew members who quarantined or tested positive. But the ship is labeled as orange status per the agencys cruise ship Covid-19 threshold, indicating that 0.3% or more of total passengers and or crew members tested positive, according to CDCs guidelines.
The ships color status helps the CDC determine the scope of investigation, the agency said.
Carnival Spirit is one of 62 cruise ships currently sailing at orange status, the CDC said in a statement to CNN.
Both the cruise line and CDC said there were no severe outcomes or serious health issues among those who tested positive, and Carnival said most guests were asymptomatic.
Our health and safety protocols exceed CDC guidelines and were closely followed including vaccination requirements and pre-cruise testing of all guests.Our crew are also vaccinated and wear masks, Carnival said in a statement to CNN.
The ship departed Seattle for Alaska later on May 3, according to Carnivals statement.
You May Like: How Long Is The Branson Belle Dinner Cruise
How To Easily Get In Touch With Carnival Cruise Customer Service
Carnival Cruise Line is the world’s most popular cruise line and has grown to carry millions of passengers each year since its inception. If you’re thinking about going on a cruise, you should contact Carnival Cruise customer service for any inquiries. You can get in touch with the company through calls, social media, or its website.
However, these processes may frustrate you because of the long phone call queues caused by the massive bookings clients make. You should not despair because DoNotPay allows you to skip the hold-ups and delay the easy way. DoNotPay can also help you skip , Walmart’s, and Rockstar’s customer support phone queues.
Carnival Cruise’s Best Toll
This is Carnival Cruise’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Carnival Cruise agent. This phone number is Carnival Cruise’s Best Phone Number because 5,304 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-929-6400 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Carnival Cruise first, consider describing your issue first from that we may be able to recommend an optimal way to contact them via phone or web. In total, Carnival Cruise has 2 phone numbers. It’s not always clear what is the best way to talk to Carnival Cruise representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Recommended Reading: Which Cruise Line Has The Best Ratings
S: First New Build Ships
In 1982, Carnival introduced their first purpose-built ship, the Tropicale. This was the first ship on which the iconic winged funnel was introduced, which has since been used on all ships in the fleet it was designed by Joe Farcus, who would become a longtime Carnival Cruise Line design collaborator.
In 1984, Carnival would introduce a new television marketing campaign during this time, starring Kathie Lee Gifford, who continues to be a longtime collaborator with the line.
Following the success of the Tropicale, and increased competition in Miami with newer ships, Carnival ordered the Holiday in 1985, followed by the Jubilee in 1986 and Celebration in 1987.
Wendy’s Fans About To Lose A Menu Favorite
Carnival has taken different steps to improve its internet, according to Vice President Luis Terife, Cruise Industry News reported.
We have seen a significant increase in guest utilization, across the board, but especially with a higher emphasis on our premium plans, he said. We are adjusting to guest usage patterns by allowing a more balanced upload versus download experience.
The cruise line has “improved its connectivity ecosystem by using bandwidth from multiple satellite providers to remain flexible, which is key to providing a consistent connected experience with ships moving between deployment regions,” Global Infrastructure Vice President John Harshaw explained.
We have deployed significantly more WiFi access points across our fleet, so our guests and crew can connect seamlessly in many places onboard, he said, adding that improvements also increased automation and redundancy within the connectivity ecosystem to reduce single points of failure.
That’s a lot of fancy words to say that Carnival has been making changes to improve the onboard internet experience.
Recommended Reading: Which Cruise Ships Leave From Tampa Fl
Some Reasons You Can Contact Carnival Cruise
Since cruises offer millions of adventurous passengers long voyages, people may have various inquiries such as:
- The items you are allowed to pack and bring for the journey.
- The travel documents you need for the trip.
- Where to board the ship.
- The service gratuities on offer.
- If Carnival provides transportation from the airport to the cruise port terminal.
You can also use the company’s help center and type your inquiry for assistance on the Carnival Cruise website.
If Carnival Cruise Doesnt Resolve My Issue Can I Sue Them
Yes, any corporation is legally suitable if you believe the company wronged you. You could sue the company in a small claims court if you paid for any service and product without compensation. DoNotPay can help you with the process as follows:
Read Also: Are There Cruises To Puerto Rico
Carnival Cruise Lines Fixes A Key Pain Point For Passengers
- Publish date: Aug 3, 2022 9:59 AM EDT
Taking a cruise means leaving the real world behind. Once your ship sails away, you can put your phone away and simply be on vacation for the duration of your trip.
That’s certainly how some people approach their trips, but many simply can’t do that. You may want to use a cruise to escape reality, but work and family concerns don’t disappear simply because you are on vacation.
Some people can’t leave the world behind on a cruise and others simply don’t want to. For some passengers, keeping in touch with those left behind on land is essential, and others simply don’t want to disconnect.
If you want to stay connected to your land life while you are at sea, you have to buy an internet package. Carnival Cruise Lines – Get Carnival Corporation Report sells three internet plans on its namesake cruise line:
- Social: $8.50 per person per day, which enables you to text and check social media,
- Value: $11.05 per person per day offers access to social media, email, and the web, but not streaming sites.
- Premium: $14.45 per person per day in theory gives passengers access to the full internet including streaming.
To say that internet-on-ship is a mixed experience is putting it nicely. Prices vary by each sailing, and performance varies a lot based on how many people onboard are using the internet as well as other factors. Even the top package can be nearly useless on sea days when a lot of people are trying to access it.
Is There Parking At The Cruise Terminal
Parking is available at the Long Beach Cruise Terminal parking structure for $23 per day . 0-30 minutes No charge, 31 to 59 minutes $4.00, 1 to 2 hours $8.00. Note: The Garage Height Limit is 70. Oversized vehicles cannot park in the garage but may be accommodated in the adjacent lot. Oversized vehicles are vehicles that take up more than one parking space. Long Beach hotels provide a variety of Park & Sail packages for your pre or post cruise stays.
Hotels options and where to stay near the Long Beach Cruise Terminal.
There are plenty of hotels and accommodations convenient to the Long Beach Cruise Terminal. Any hotel in the greater Long Beach area will only a few short minutes away from the Cruise Terminal. Find the perfect place to stay on our website.
Are there restaurants near the Long Beach Cruise Terminal?
Just around the bend is The Hotel Maya, where its restaurant Fuego offers stunning waterfront views. You will also be just a short ride from downtown Long Beach, which offers plenty of walkable . Explore Pine Avenue, The Promenade, or Shoreline Village for fresh seafood, local gastropubs, fine dining, and more!
Also Check: How Many Celebrity Cruise Ships Are There
Discontinuation Of Isolation For Travelers
To calculate the travelers isolation period, day 0 is their first day of symptoms or the day of their positive viral test if asymptomatic.
CDC has provided guidance for isolation in community and high-risk congregate settings. If isolation is ended before 10 days are completed, travelers should properly wear a well-fitting mask when outside of cabin through day 10. During this time, these individuals should have in-cabin dining and also wear a well-fitting mask inside their cabin if any other person enters the cabin.
Cruise ship operators can consider the following for the discontinuation of isolation:
- For symptomatic travelers with suspected or confirmed COVID-19
- End isolation after 5 days from symptom onset, if
- They are fever-free for 24 hours without the use of fever-reducing medication, and
- Their other symptoms have improved , and
- They have two negative antigen tests collected at least 24 hours and no more than 48 hours between teststest no earlier than day 5 .
Things To Do On Anthem Of The Seas
Anthem of the Seas is packed with amazing activities for guests of all ages, most of which are included in your cruise fare. Some activities are available throughout the entire cruise, whereas others will have set times allocated for the activity, which can be found in the Cruise Planner or Royal Caribbean app.
Here are some of the activities available on Anthem of the Seas:
Recommended Reading: What Cruise Line Goes To Virgin Islands
Read Also: What’s Included In Celebrity Cruises
Carnival Ups Its Internet Bandwidth
Carnival’s chief rival, Royal Caribbean – Get Royal Caribbean Group Report, has added Elon Musk’s SpaceX Starlink internet to one of its ships, Freedom of the Seas. That’s just a test for now, but it has transformed the internet experience on that ship from barely functional to something similar to working from a Starbucks – Get Starbucks Corporation Report.
Royal Caribbean has not said whether it plans to bring Starlink to more ships, but that move seems inevitable.
What Is Gethuman’s Relationship To Carnival Cruise
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Carnival Cruise. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.
Carnival Cruise Contact Info
Recommended Reading: Where Is The Cruise Port In New York
Overview Of Carnival Cruise Lines Complaint Handling
1024Carnival Cruise Lines reviews first appeared on Complaints Board on Aug 17, 2006.The latest review was posted on Jul 26, 2022.The latest complaint Refund not received – unauthorized credit card charges was resolved on Jun 23, 2022. Carnival Cruise Lines has an average consumer rating of 4 stars from 1024 reviews.Carnival Cruise Lines has resolved 746 complaints.
Other Travelers With Covid
- Travelers who test positive for COVID-19 and who disembark before completing their 10-day isolation period may end isolation after 5 days, following guidance for the general public. Travelers who test positive for COVID-19 should not travel commercially after they disembark from a ship until a full 10 days after their symptoms started or the date their positive test was taken if they had no symptoms.
- If discontinuation of the 10-day isolation period occurs on board, CDC recommends cruise ship medical personnel provide the travelers with a signed letter, on official letterhead that contains the name, address, and phone number of a licensed healthcare provider, stating that the traveler has been cleared to end isolation and therefore can travel.
Read Also: Which Norwegian Cruise Is The Best
Are Carnival Cruise And Gethuman Affiliated
GetHuman and Carnival Cruise have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!
Carnival Cruise Contact Info
Passengers Say Cruise Ship Was Overwhelmed
Some passengers who were on board the Carnival Spirit alleged that crew members mishandled the Covid-19 outbreak on the ship.
Darren Siefertson, who is from Las Vegas, Nevada, told CNN he boarded the ship on April 17 from Miami and was informed by April 26 that there was a Covid-19 outbreak on the ship.
After testing positive, Siefertson said he was promised to be moved to an isolation cabin but ended up being forced to stay in the same room as his roommate.
Siefertson said when he called the medical center for an update, the center had already closed before its scheduled closing time, and no one was picking up the phone.
When Siefertsons cabin mate went to guest services to ask what they should do, he was told there were no more isolation cabins available, and he would have to stay in the same room as Siefertson.
Ship guests also complained that room service took hours to get food to those who were in quarantine, Siefertson said.
There were times we ordered our food at 1 p.m. and it didnt show up until 7 p.m., Walter Babij, who was on the cruise with his wife, told CNN. Both Babij and his wife tested positive for Covid-19 while aboard the ship and quarantined in an isolation cabin.
There were also a few times we didnt get our complete orders. We would have to call several times to track down our food. We were completely dependent on them, Babij said.
Both Siefertson and Babij told CNN they felt the cruise line was overwhelmed.
Don’t Miss: What Cruises Leave From Baltimore
Disembarkation To Obtain Medical Care
Cruise ship operators should have clear protocols that avoid medical evacuations at sea to the extent possible for COVID-19 and other medical conditions. Protocols should rely on commercial resources for unavoidable medical evacuations at sea and be designed to minimize the burden on federal , state, and local government resources. Travelers with COVID-19 should properly wear a well-fitting mask covering their mouth and nose during the disembarkation process and throughout transportation to the shoreside healthcare facility, if a mask can be tolerated and does not interfere with medical treatment .
- Improve ventilation in venues
- Limit capacity in areas with performances, dancing, acting, and singing, and similar activities.
- Limit capacity in areas with activities such as rock-climbing walls, zip-lines, mini golf, sports courts, jogging, skating, arcade rooms, and similar activities to avoid crowding.
- Provide adequate space between exercise equipment.
- Limit class sizes to avoid crowding.
Anthem Of The Seas Wellness & Relaxation
If youre looking for rest and relaxation on your cruise, youll want to check out the spa on Anthem of the Seas. A variety of treatments are available, from Swedish massages to couples treatments and aromatherapy. A salon is also located within the spa, offering hair and nail services.
Anthem of the Seas also has a thermal suite available, which has saunas, steam rooms, a rainforest shower, and hot stone loungers. You can access the thermal spa with a thermal spa pass, which has no limit on the amount of times you can visit the spa, so you can enjoy the facilities throughout the entire cruise.
In addition to the spa is the Vitality Fitness Center, which is a large gym on the top floor of the ship. Located in the fitness center are cardio machines, free weights, weight machines, and exercise mats.
Fitness classes and consultations are also available, although these come at an extra cost.
Read Also: Used Toyota Fj Cruiser For Sale
Read Also: Are Cruise Ships Still Operating